FAQsFrequently Asked Questions

Join us and MOVE at the 2019 DICK’S Sporting Goods Pittsburgh Marathon and exciting weekend of events! Activities begin on Friday, May 3, 2019 with the GNC Live Well Pittsburgh Health and Fitness Expo.

On Saturday, May 4, we’ll host the UPMC Health Plan/UPMC Sports Medicine Pittsburgh 5K Run, Pittsburgh Kids Marathon, Pittsburgh Toddler Trot and Pittsburgh Pet Walk.

The weekend will culminate on Sunday, May 5, 2019 with the DICK’S Sporting Goods Pittsburgh Marathon, UPMC Health Plan Pittsburgh Half Marathon, and FedEx Ground Pittsburgh Marathon Relay.

Having trouble looking up your race number?
Check out these easy steps to look up your race bib number.  Marathon, Half Marathon and 5K runners can search by RUNNER NAME but Marathon Relay runners need to search by TEAM NAME. 

What is the closest hotel to the Start Line?
The Start and Finish Lines are located in Downtown Pittsburgh, about .5 miles apart. Click here to book a discounted hotel room through the race’s hotel block – right in the heart of the race festivities. Click here to see a map of the 2018 course.

I need to change/confirm my hotel reservation. I made it through the Marathon room block.
For questions or additional hotel needs, please contact Experient customer service at 800-967-8852 (U.S. & Canada) or 847-996-5832 (International). Reservation specialists are standing by to assist you and provide additional feedback on available hotels. 

How do I get my race packet?
The GNC Live Well Health and Fitness Expo will take place on Friday, May 4 from 11am - 8pm, and Saturday, May 5 from 9am - 6pm. You can collect your race packet as well as enjoy vendors, giveaways, and photo ops as you get ready for your race on Sunday.

In late April, we will post a bib look-up page on our website. You will need your bib number and a photo ID to claim your race packet. You will not receive an email with your race number.

We do not mail any race packets. If you cannot attend the Expo hours, you can send someone else to pick it up for you (they’ll need your bib number and their own photo ID). Full, Half and Relay participants that can't attend the Expo have the option of purchasing the Will Call service for late packet pickup. For more information on Will Call, please scroll down to the Registration Questions section below.

I’m not sure if I’m in the Steel Challenge?
If you are registered for the Saturday 5K and a Sunday race event, and your personal information matches in both registrations, you should automatically be included in the Steel Challenge. When you pick up your race bibs at the Expo, the Sunday race bib should say Steel Challenge on it. If it is missing from the Sunday race bib, please bring both of your bibs to the Information Booth in the Runner Services area of the Expo (near bibs and shirts).
 

Can I wear my headphones?
Headphones (iPods, mp3 players, CDs, tape walkmans, radios, etc.) are discouraged. Please ensure that you are aware of other runners, vehicles and safety personnel at all times and can quickly respond to any communications from them.

Can my dog run with me?
Only approved service animals are allowed to participate. Please send an email to info@p3r.org, with the subject line “Special Accommodation Request”. Please note that all requests are due by March 1, 2018.

Can I bring my children in their stroller?
Baby joggers, bicycles, skateboards, scooters, strollers, roller skates and roller blades are not permitted on the course.

What are the age restrictions for each race?
Participants must meet the minimum age requirement by race day (May 6, 2018) in order to participate:

  • Marathon requires runners to be at least 18 years old
  • Half Marathon requires runners to be at least 16 years old
  • Marathon Relay requires runners to be at least 14 years old

Age requirements are based on regulations by IMMDA (International Marathon Medical Directors Association). For further information and background, see: IMMDA Advisory Statement on Children and Marathoning.

Click here to complete an age waiver request form. Each case is reviewed individually by P3R's Medical Director, and you will be notified via email if you have been approved with the steps necessary to participate. Please note that all requests are due by March 1, 2018.

 
I can’t remember if I registered. How can I confirm my race entry?
Click here for the searchable "Find a Participant" feature on RunSignUp. 
Note: charity runners fundraising for an official Run for a Reason charity must search for themselves through our Marathon Crowdrise site. Please contact your specific charity for questions on your registration and fundraising status. Need assistance? Email us at runforareason@p3r.org.

I missed registering for my race. Can I register at the Expo? 
There will be a finite number of registrations available on race weekend but they are only available in person at the Expo, at the Information Booth in the Runner Services area (near bibs and shirts). Please note: shirt sizes will be limited and races may sell out during the Expo. 

Steel Challenge: Can I still sign up? 
If you are registered for the 5k on Saturday and a Sunday race with the same registration information for both races, you are automatically entered into the Steel Challenge. If you missed registration for the 5k, there will be a finite number of registrations available on race weekend, while supplies last. They are only available in person at the Expo at the Information Booth in the Runner Services area (near bibs and shirts). 

Your Steel Challenge coupon code is located in the confirmation email for your Sunday race registration. If you can't find your confirmation email, click here. Bring your coupon code to the Information Booth in the Runner Services area at the Expo to register for the 5K and be officially entered into the Steel Challenge.  

Medals are claimed at the Steel Challenge tent in the Finish Line Festival at Point State Park after you complete your Sunday race. Click here for more details on the Steel Challenge.

How do I switch to another race event? (e.g. move from the Full to the Half Marathon)
The online transfer period has closed but you can still complete a switch to a different race at the Expo on race weekend. The fee for race weekend event switches is $30.

1. At Expo, pick up your race number.
2. Pick up your race shirt.
3. Go to Runner Services in the Expo and get in the line for “Switches”.
4. Pay the $30.00 registration event switch fee and the volunteer will help you complete the switch.

There are no refunds when dropping to a less expensive race. If you move into a more expensive race you’ll have to pay the difference in cost for the races (e.g. the Full costs $10 more than the Half so you’d pay $40 total to switch events – the $30 switch fee + $10 cost difference). 

I purchased insurance through Ticket Guardian for 2019 Marathon Weekend of events. How do I submit a claim?
Please visit https://www.ticketguardian.net/standard-protection-tc to view Ticket Guardian’s standard coverage policy. You can email them at hello@ticketguardian.net or call 844-849-4827.

I can no longer attend. Can I get a refund?
The DICK'S Sporting Goods Pittsburgh Marathon doesn't offer refunds or deferrals. But you may transfer your registration to another runner. 

How do I transfer my race entry to another runner?
The online transfer period has closed but you can still complete a transfer to another runner at the Expo on race weekend. The fee for race weekend transfers is $30. This process is the same for runners in the relay or individual events.
 
2. Provide your signed Registration Transfer Form and bib number to the new participant
3. If you are “gifting” your registration, the $30 transfer fee is due at the time of the transfer (usually paid by the new runner). If you are “transferring for a refund”, you will receive a refund of your registration fee, minus the $30 transfer fee + processing fee. This will go back to the card that you originally used to register in RunSignUp. 

Please note: Charity runners have a slightly different transfer form. Please email runforareason@p3r.org for the Charity Runner Registration Transfer Form.
 
Transfer as Gift:
If you choose to gift the registration, the new participant will not pay a registration cost for the race, and you will receive no refund through RunSignUp. The new runner will pay the $30 transfer fee.
 
Transfer for a Refund:
If you choose to transfer for a refund, you will receive your original registration fee minus the $30 transfer fee.  The new participant will pay whatever the current registration cost is ($135 for the Half, $145 for the Full).
 
I started the transfer process in RunSignUp, but the new runner was not able to complete the transfer online. Are they able to complete the transfer race weekend?
Yes, the transfer can be completed race weekend at the Expo. Please fill out the registration transfer form and give it to the new runner. The new runner will also need to bring a copy of the transfer email they received from RunSignUp. 
 
What do I need to accept a transferred registration race weekend?
To accept another runner's registration, the original runner must provide you with the following items:
1. Completed Registration Transfer Form (Marathon/Half Marathon or Marathon Relay)
2. The original participant’s race number 
 
To complete the transfer on race weekend you will need to follow the steps below:

1. Pick-up the original participant's race number (bib) and shirt.*
2. Go to Runner Services in the Expo and get in the line for “Registration Event Switching/Registration Transferring”.
3. Tell the volunteer you are transferring a registration into your name and give them the Registration Transfer Form and the original participant’s race number (race bib).
4. If it is a “transfer for refund”, you will pay the current registration fee for the event you will be participating in: $145 for the Marathon, $135 for the Half Marathon and $50 for the 5K.
5. If it is a “gifted” registration, you will pay the $30 transfer fee only.
6. If the transfer is for the Marathon Relay, you will pay the $30 transfer fee only. 
7. The volunteer will give you the original participant’s race number back and the transfer is complete.

*You will keep the original participant's shirt, regardless of size or gender, but can visit the Shirt Swap booth to try and exchange.

If you registered via a paper form, the Megaticket or are on a Running Club Rally or iHeart Radio team, please contact our office prior to transferring your registration. 
 
Pittsburgh Three Rivers Marathon, Inc. does not authorize transfers that are arranged outside of the transfer policy and will withhold entries are that not fully transferred. The transfer policy is in place to verify the validity of the transfer and to ensure that the race entry is transferred into the name of the new runner.
 
Is it possible to receive a special accommodation to participate in a race weekend event?
Yes, please send an email to info@p3r.org, with the subject line “Special Accommodation Request”. Please note that all requests are due by March 1, 2018.

Am I still able to join my Relay team at the Expo race weekend?
Yes, you are still able to join your team at the Expo. There is a $50 per person fee to join a Relay Team. Please visit the Relay Team Member booth located in the Runner Services area within the Expo.
 
I can’t attend the Expo. How can I purchase the Will Call service? (late packet pickup)
Will Call service is only available for Sunday races (Full, Half and Relay). If you cannot attend the normal hours of the GNC Live Well Health and Fitness Expo, you can purchase the Will Call service (late packet pickup) for $20. We will pack up your race number, participant shirt, and goody bag before the Expo begins. You can purchase or cancel Will Call through April 30.
 
Pickup will be available on Saturday, May 5, from 7:00 – 9:00PM in the Benedum Room of the Wyndham Grand Hotel, and Sunday, May 6, race morning, from 5:00 – 6:30AM at the Info Booth in Point State Park. 
 
Log in at RunSignUp.com 
Click the drop-down menu in the upper right corner and select Profile 
You should see the Pittsburgh Marathon listed in the Upcoming Events section in the middle of the page. Click the Manage Registration link to the right of the race logo.
Click the Add-Ons link in the grey horizontal navigation bar across the top of the page (for mobile devices it’s in a drop-down menu in the upper left corner)
Select "yes" in the Will Call drop-down menu and click continue at the bottom of the page to go to the checkout and complete your purchase. 

If your plans have changed and you want to cancel and refund your Will Call service, please email info@p3r.org through April 30.

How long do I have to complete the race?
The Half Marathon course will be open for 3.5 hours and the Marathon course will be open for 7 hours. There are three checkpoints along the course that will require participants to meet at least a 16:00 minute/mile pace: the 16th Street Bridge by 8:20 AM, the West End Bridge by 9:15 AM and the Birmingham Bridge by 10:20 AM. 

If you cannot adhere to the permitted pace per mile, you will be asked to board a sweep vehicle that will take you to relay shuttle drop off area at Centre Avenue and 6th Avenue, which is several blocks from the finish line. If you refuse to get on the vehicle, you must move to the sidewalk, so traffic can resume. If you choose to continue after the course has reopened, there will be no medical support, fluid stations, or course marshals at intersections, and the course will no longer be marked. Participants after that time will not be guaranteed a time or medal.

Do you offer pacers?
Yes, we do offer pacers for the Marathon and Half Marathon. It is not necessary to sign up/join a pace group ahead of time. More details about the paces and pacers will be available in March.

What are the requirements to compete in the Clydesdale/Athena division?
The Clydesdale/Athena division is a weight division for male and female runners competing the marathon or half marathon. To be eligible, male and female competitors must weigh-in at the GNC Live Well Health and Fitness Expo during operating hours race weekend. The Clydesdale division is open to men over 200 lbs. and the Athena division is open to women over 150 lbs. Awards will be given to the top two males and female in both the “Over 40” and “Under 40” categories in the marathon and half marathon event.

Can I participate in the Marathon/Half Marathon and the Marathon Relay?
Yes, participants who are registered for the Marathon or Half Marathon, can also participate on a Relay team; however, the participant must officially register for both events. Runners that will continue on to run the Marathon or Half Marathon must run the first leg of the relay. On race day, pin your Relay race number over the Marathon/Half Marathon race number on the front of your shirt and the white Relay designation on your back.

When you complete the first leg of the relay, volunteers will assist you in removing your Relay race numbers from the front and back of your shirt. You will also need to remove your Relay D-Tag from your shoe so you can continue on as a Marathon or Half Marathon runner. Do not continue running until your Relay D-Tag and Relay race numbers are removed.

What is the deadline to register for a relay team?
All team members must register on their relay team by 11:59 PM ET on April 22. Thereafter, team members will incur a $50 per person fee to register on a relay team at the GNC Live Well Pittsburgh Health and Fitness Expo during operating hours.

One of our teammates can no longer participate. How do we swap them out?
The registered runner must transfer their registration to the new runner. Please see the Transfer to Another Runner directions above, in the Registration FAQ section.

Does a relay team need to have 5 runners?
No, a relay team can function with 2-5 team members. If your team has less than 5 members, at least one teammate will be required to run consecutive legs to complete the 26.2 mile course. 
 

I am a team captain. Do I still need to register as a team member?
Team captains are automatically registered as a team member when they register, pay and create a relay team. Team captains do not have to register a second time as a team member. Please do not create a team if you are not participating.

How long does our team have to complete the course?
The Marathon Relay course will be open for 7 hours. There will be two checkpoints along the course that will require participants to meet at least a 16:00 minute/mile pace. Any participants that do not meet these requirements must board a sweep vehicle, which will drop off near the finish line

I am a registered Charity Runner. Can I participate in the Steel Challenge?
Yes. Your charity runner Steel Challenge coupon code was sent in the confirmation email for your Sunday race event. Click here to register for the 5K race and use your coupon code during checkout to receive $10 off and be officially entered in the Steel Challenge. 

How do I receive a FREE race entry through the charity program?
You must register to run for an official charity and meet a fundraising minimum to earn a free race entry. Please click here to see the list of official charity partners.


How much do I need to fundraise for a FREE entry?
Each nonprofit organization facilitates their own fundraising efforts. We recommend that runners contact nonprofits for specific answers to fundraising questions. On average runners can anticipate raising the following amounts per event:

  • Marathon - $500*
  • Half Marathon - $350*
  • Marathon Relay Team - $200* per person (2-5 person team)
  • 5K - $150*
  • Kids Marathon - $50*

The above fundraising goals are based on requirements for official Run For A Reason charities. Fundraising minimums for contributing charities are typically lower due to the exclusion of a race entry in exchange for fundraising. We recommend that runners contact their charity of choice directly in regards to specific fundraising related questions.

I can no longer run the race or need a shorter distance. Can I transfer my registration to another runner or switch to a different event?
Yes, please reach out to your charity coordinator to let them know of the change you want to make. Your charity coordinator will let us know and we can make the change.

Please note: The deadline for changes with your charity is February 28, 2019. Switches and transfers are available to ensure you have a safe and healthy race day, but it does not alter your original fundraising commitment with your charity. 

How do I fundraise for a charity that isn't listed?
Anyone can run for a reason, no matter your cause. Email runforareason@p3r.org and we will help you get started. Please note, you will only receive a free registration when running for an official charity. 

What is the difference between a Run For A Reason official charity and a contributing charity?
Official Run For A Reason charities are organizations that have participated with the charity program for at least one year and demonstrated the capability of recruiting at least 20 runners, 10 volunteers and a fundraising a minimum of $10,000. These organizations pay a participation fee in order to be featured on our website as the preferred and promoted nonprofit partners with the DICK’S Sporting Goods Pittsburgh Marathon and are able to offer runners an entry into any event with the commitment to fundraising.

Contributing charities are traditionally new or first-time participants of the charity program, and are recognized for their fundraising efforts and are a crucial part of the giving community. There is no cost involved. Race entries are not included and entries must be purchased separately from creating a fundraising page.

Click here for more details. 

How can a nonprofit join the charity community?
Applications to become a contributing charity can be found here.

Saturday Kids Races (Toddler Trot, Kids Marathon and Kids 5K)
Click here to be directed to the Kids of STEEL website FAQs

Saturday 5K 
Where do I get my race packet for the 5K?

NEW THIS YEAR! Race bibs will be sorted by RACE NUMBER and not alphabetically. You will receive a confirmation email prior to race weekend. Please bring the number with you so you know which line to stand in. There will be places to look up your number at the Expo, however, there may be a wait to look up the number. 

If you will pick up race items on Saturday morning, please bring the number with you. There will be a LIMITED area to 
lookup numbers and the line may be long.

  1. Visit the GNC Live Well Pittsburgh Health and Fitness Expo on Friday, May 4 between 11:00 AM and 8:00 PM. Look for the UPMC Health Plan/UPMC Sports Medicine 5K Run booth.
  2. Visit the 5K/Kids Marathon packet pick-up tent in Gold Lot 4 on race morning, Saturday, May 5. Gold Lot 4 is at the corner of West General Robinson Street and Mazeroski Way. Packet pick-up is open from 6:30 AM to 11:00 AM. Please note: shirt sizes may be limited on race morning.

Where do I park on race morning?
Course route roads will close at 7:00 AM and the start and finish line areas close earlier. Please plan your travel accordingly. Normal parking facilities are open and available for use. The T is also in service on race weekend with free transport between Downtown and Northshore stops (note: there is a fare between Downtown and any points south, beginning with Station Square). ParkPGH is a helpful website and app to help you plan your parking, including live data on available spaces.

Will there be pacers for the 5K?
Yes, the Steel City Road Runners Pace Team will be onsite for the 5K. They'll have pacers available for the following paces:
7:00
7:30
8:00
8:30
9:00
9:30
10:00
10:30
11:00
11:30
12:00
13:00

What fun stuff is available after the race?
Join us after the race for the Chick fil-A Finish Line Festival in Point State Park. This family-friendly festival features an inflatable obstacle course and sports games, refreshments, special guests and more.

Are strollers, bikes or animals permitted on the course?
For safety reasons, strollers, bikes and animals are not allowed on the course.