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FAQs

Join us for the sixth running of the DICK’S Sporting Goods Pittsburgh Marathon weekend of events! The weekend kicks-offs on Friday, May 2, 2014 with the GNC Live Well Pittsburgh Health and Fitness Expo. On Saturday, May 3, we’ll host the UPMC Health Plan/UPMC Sports Medicine Pittsburgh 5K Run, Toyota of Pittsburgh Kids Marathon and Pittsburgh Pet Walk. The weekend will close on Sunday, May 4 with the DICK’S Sporting Goods Pittsburgh Marathon, UPMC Health Plan Pittsburgh Half Marathon, and FedEx Ground Pittsburgh Marathon Relay.

REGISTRATION QUESTIONS

Can I get a refund or defer to the next year if I am unable to participate in the Marathon, Half Marathon, Marathon Relay, 5K or Kids Marathon?
We do not offer refunds or deferments. If you are unable to participate and do not wish to pick-up your race shirt and goody bag, you may transfer your registration to another runner. Many unregistered participants search Facebook when looking for a registration. Once you have an interested participant, see the transfer registration information below. Please note that only Marathon and Half Marathon participants can transfer a registration.

Can I make edits to my registration (i.e. bib name, mailing address, pace time)?
At this time, our registration database is closed. Any changes that need to be made must be done at the GNC Live Well Pittsburgh Health and Fitness Expo at the Runner Services Booth. If you need to update your shirt size, please pick up the shirt you requested and visit the Shirt Swap Booth at the Expo; shirts will be swapped on a first-come, first-served basis.

Can I switch to a different event (i.e. from the Marathon to the Half Marathon)?
Due to an estimated number of cancellations and registration transfers, we expect to be able to switch a limited number of participants between the Marathon and the Half Marathon. There will be a flat $50.00 fee to switch your registration to a different event. Race Switching will be available on a first come, first served basis. To switch events at GNC Live Well Pittsburgh Health and Fitness Expo, please follow the steps below:

  1. Pick up your race number.
  2. Pick up your race shirt.
  3. Go to Runner Services in the Expo and get in the line for “Registration Event Switching/Registration Transferring”
  4. Tell the volunteer you want to switch into the Marathon or Half Marathon.
  5. Pay the $50.00 registration event switch fee.

You will receive a new race number for the event that you are switching into. You can visit the Shirt Swap booth and try and exchange your original shirt for one that matches your new event.

Due to the team registration functionality, race switching is not available for the Marathon Relay. You cannot switch from the Marathon, Half Marathon or 5K into the Marathon Relay and vice versa.

Can I transfer my Marathon or Half Marathon registration to another person race weekend?
 Yes, to transfer your registration  you will need to follow the steps below:

  1. Complete the Marathon/Half Marathon Registration Transfer Form
  2. Provide the Marathon/Half Marathon Registration Transfer Form to the new participant
  3. Provide the new participant with a printed copy of your race number confirmation – note: all registered participants will receive their race number confirmation via email 1-2 weeks prior to race weekend
  4. You will receive a refund of your original registration, minus the $30.00 transfer fee via check 4-6 weeks after race weekend

Can I transfer my Relay Marathon Team Member registration to another person race weekend?
Yes, to transfer your registration you will need to follow the steps below:

  1. Complete the Marathon Relay Team Member Registration Transfer Form
  2. Provide the Marathon Relay Team Member Registration Transfer form to the new participant
  3. Provide the new participant with a printed copy of your race number confirmation – note: all registered participants will receive their race number confirmation via email 1-2 weeks prior to race weekend
  4. $30.00 transfer fee is due at the time of the transfer

What do I need to accept a transferred registration race weekend?
To accept another runner's registration, the original runner must provide you with the following items:

  1. Completed Registration Transfer Form (Marathon/Half Marathon or Marathon Relay)
  2. Printed copy of the original participants race number confirmation email

To complete the transfer race weekend you will need to follow the steps below:

  1. At packet pick-up in the GNC Live Well Pittsburgh Health and Fitness Expo, give the volunteer the printed copy of the original participants race number confirmation email in exchange for their race number.
  2. Pick-up the original participant's shirt.
  3. Go to Runner Services in the Expo and get in the line for “Registration Event Switching/Registration Transferring”.
  4. Tell the volunteer you are transferring a registration into your name and give them the Registration Transfer Form, the original participant’s race number and your completed Registration Form.
  5. If the transfer is for the Marathon or Half Marathon, you will pay the current registration fee for the event you will be participating in; $135 for the Marathon and $125 for the Half Marathon.
  6. If the transfer is for the Marathon Relay, you will give the $30.00 transfer fee you received from the original participant to the volunteer.
  7. The volunteer will give you the original participant’s race number back and the transfer is complete.

*You will keep the original participant's shirt, regardless of size or gender, but can visit the Shirt Swap booth to try and exchange.

How can I make a claim for the race insurance I purchased with my registration?
Our organization does not provide the insurance you purchased. The insurance is provided by Active is through a third-party insurance company, Allianz Travel Insurance. You will need to contact ATI directly to process any claims:
Customer Service:  888-497-6987
Claims: 888-497-6989

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MARATHON/HALF MARATHON QUESTIONS

How long do I have to complete the race?
The Half Marathon course will be open for 3.5 hours and the Marathon course will be open for 6 hours. There will be two checkpoints along the course that will require participants to meet at least a 14:00 minute/mile pace. Any participants that do not meet these requirements must board a sweep vehicle, which will drop off near the finish line.

Do you offer pace leaders?
Yes, participants can meet the pace team at the GNC Live Well Health and Fitness Expo on either Friday, May 2 or Saturday, May 3. Please check back for more information regarding our pace team.

Is your course hilly?
Our course is fairly level for the first 12 miles. At that point it climbs 200 feet, over the next 2 miles, before it levels off. The last 4.5 miles of the course area is a net downgrade. Dick's Sporting Goods Pittsburgh Marathon and UPMC Health Plan Pittsburgh Half Marathon elevation charts are available on each event page.

What is the course like?
The course is closed to automobile traffic. It is a scenic tour of the bridges and neighborhoods of the city of Pittsburgh. Many of the neighborhoods hold festivals on race day. The crowd support is excellent, and music by the mile will add to the festivities. There are many points at which the crowd can view the participants.

Can you tell me about your water and aid stations?
There will be 20 fluid stations and 16 aid stations along the route. The aid stations are staffed by the UPMC Sports Medicine medical personnel and trainers. Medical aid stations will also be available at the start and finish lines. Click here for more information about fluid/aid station locations and amenities.

Is the DICK'S Sporting Goods Pittsburgh Marathon a “Boston Qualifier”?
Yes, it is a sanctioned, certified course.

May I use a baby jogger, MP3 player or I-Pod, roller blades, scooter, headphones or ear buds?
Baby joggers, roller blades and scooters are prohibited. MP3 players, iPods, headphones or ear buds are strongly discouraged.

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RELAY QUESTIONS

How can I reach my relay exchange zone on race day?
Please read our 2014 FedEx Ground Pittsburgh Marathon Relay Handbook. Here, you will find detailed information about travel to/from exchange zones, timing and awards.

Does my relay team need to have 5 runners?
No, a relay team can have anywhere from 2-5 team members. Please note that all relay team members must be registered on a team before online registration closes on March 31, 2014. Each individual team member not registered by March 31, 2014 will incur a $50.00 fee to be added to a relay team race weekend at the GNC Live Well Pittsburgh Health and Fitness Expo.

I am registered for the Marathon Relay. Can I switch to another race weekend event?
Due to the team registration functionality, race switching is not available for the Marathon Relay. You cannot switch from the Marathon, Half Marathon or 5K into the Marathon Relay and vice versa.

Will relay team members be able to register and join a team race weekend at the GNC Live Well Health and Fitness Expo?
Yes, relay team members can be added to a relay team race weekend, but there will be at $50.00 fee, per team member, to be added to the relay team. We strongly encourage all relay team members to register prior to online registration closing on March 31, 2014 to avoid the fee.

I am a team captain. Do I still need to register as a team member?
Team captains will automatically be registered as a team member when they register, pay and create a Relay team. Team captains do not have to register a second time as a team member. If you are not participating on the relay team that you are creating, you should not create the team as you will automatically be registering yourself to run and will count toward your team maximum of 5 members.

Can I participate in the Marathon/Half Marathon and the Marathon Relay?
Yes, participants who are registered for the Marathon or Half Marathon, can also participate on a Relay team; however, the participant must officially register for both events. Runners that will continue on to run the Marathon or Half Marathon must run the first leg of the relay. On race day, pin your Relay race number over the Marathon/Half Marathon race number on the front of your shirt and the white Relay designation on your back. When you complete the first leg of the relay, volunteers will assist you in removing your Relay race numbers from the front and back of your shirt. You will also need to remove your Relay D-Tag from your shoe so you can continue on as a Marathon or Half Marathon runner. Do not continue running until your Relay D-Tag and Relay race numbers are removed.

How long does our team have to complete the course?
The Marathon Relay course will be open for 6 hours. There will be two checkpoints along the course that will require participants to meet at least a 14:00 minute/mile pace. Any participants that do not meet these requirements must board a sweep vehicle, which will drop off near the finish line.

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PACKET PICK-UP QUESTIONS

Where is packet pick up located?
Packet pick up is located at the GNC Live Well Health and Fitness Expo in Halls D and E at the David L. Lawrence Convention Center - 1000 Ft. Duquesne Blvd in downtown Pittsburgh on Friday, May 2, 2014 and Saturday, May 3, 2014.

How do I pick up my packet?
All participants will be emailed a race packet confirmation ticket 1-2 weeks prior to the race weekend. Participants will need to show this email (either an electronic or hard copy) AND photo ID to pick up your participant packet - which includes your race number, participant shirt and goody bag - at the GNC Live Well Pittsburgh Health and Fitness Expo. Please note that race packet confirmation tickets will NOT be mailed to participants this year.

What if I am unable to pick up my packet?
If you are unable to pick up your participant packet in person during regular GNC Live Well Pittsburgh Health and Fitness Expo hours, someone else may pick it up for you. The person picking up your packet is required to present your race number, a copy of your photo ID and provide his/her contact information.

Late packet pick up will also be available at the Wyndham Grand Pittsburgh Downtown Hotel on Saturday, May 3, 2014 from 7:00-9:00 PM ONLY. Click here to sign up for late packet pick up.

Do you offer race day packet pick up?
There is no race day packet pick up. Packets will only be moved to late packet pick-up if participants complete this online form prior to race weekend. Once the form has been submitted, participants will only be able to pick-up their packet at late packet pick-up; items will NOT be available at the GNC Live Well Pittsburgh Health and Fitness Expo. Click here to learn more.

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HEALTH AND FITNESS EXPO QUESTIONS

What are the dates and hours of the Health and Fitness Expo?
The GNC Live Well Pittsburgh Health and Fitness Expo will be held Friday, May 2 and Saturday, May 3, 2014. 

Where will the Health and Fitness Expo be held?
The Expo will take place at the David Lawrence Convention Center which is located in downtown Pittsburgh, 1000 Fort Duquesne Blvd, Pittsburgh, PA 15222.

Where and when can I pick up my runner packet?
Packet pick up will be held at the GNC Live Well Pittsburgh Health and Fitness Expo during all regular Expo hours on Friday, May 2 and Saturday, May 3, 2014. There will be no packet pick up on Sunday, May 4, 2014 or at DICK'S Sporting Goods Stores.

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CHARITY PROGRAM QUESTIONS

I would like my charitable organization to participant with the DICK'S Sporting Goods Pittsburgh Marathon and listed on the website. What should I do?
Our Run for a Reason Charity Program Presented by Guardian Storage Solutions is closed for the 2014 race. If you would like your organization to be placed on a wait list for 2015, please email your contact information to Mara Spisso at mspisso@pittsburghmarathon.com.

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GENERAL QUESTIONS

I would like to insert a product sample in the participant goody bags or have a coupon in your participant virtual goody bag. Is there a way that I can do this?
Please send an email with your contact information to Jon Kissel at jkissel@pittsburghmarathon.com.

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